Privacy Policy

Privacy Policy – Old Town ABA, LLC

Effective Date: May 12th, 2025

Old Town ABA, LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, receive services, or interact with us via SMS/text or other platforms.

1. Information We Collect

We may collect personal information in the following ways:

Directly from you, such as when you fill out a form, request services, or communicate with us.
Automatically, when you visit our website or use our services, such as through cookies, device identifiers, and usage data.
From third parties, such as your referring physician, insurance providers, or software platforms used to manage care.

Information may include:

Name, contact information, date of birth, and insurance details
Health and behavioral information necessary for care
Device information such as IP address, browser type, and mobile device identifiers

2. How We Use Your Information

We use your information to:

Provide and manage ABA therapy services
Communicate with you about appointments, updates, and service-related information
Comply with legal and ethical requirements
Improve our services and website functionality

3. SMS/Text Opt-In Privacy

We respect your privacy. If you opt in to receive SMS/text communications from Old Town ABA, your mobile number will only be used for purposes such as appointment reminders, service updates, and important administrative notifications. Message and data rates may apply. You may opt out at any time by replying “STOP.” We will never share or sell your mobile number to third parties.

4. Mobile Data Usage

When you access our services via a mobile device, we may collect technical information such as device type, operating system, browser type, and general geolocation. This data is used solely to enhance your experience, maintain security, and optimize our website. Mobile OPT-IN data is never sold or shared with unauthorized third parties.

5. Data Sharing with Third Parties

We do not share, sell, or disclose your information to any other companies for marketing or unrelated purposes nor unapproved third parties.

6. HIPAA Compliance

As a provider of healthcare services, we adhere to the Health Insurance Portability and Accountability Act (HIPAA). Any protected health information (PHI) you provide is handled in accordance with HIPAA guidelines and best practices.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including secure encryption, access controls, and regular audits.

8. Your Rights

You have the right to:

Access and request a copy of your personal information
Request correction or deletion of inaccurate or unnecessary information
Withdraw consent where applicable
File a complaint with the Department of Health and Human Services if you believe your rights have been violated

9. Children’s Privacy

We do not knowingly collect information from children under the age of 13 without parental consent. Services provided to children are managed in compliance with HIPAA and state-specific regulations.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with a revised effective date. Your continued use of our services constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

Old Town ABA, LLC
111 Nevermore Drive Winchester, VA 22602
703-952-1242
info@oldtownaba.com

Thank you for trusting Old Town ABA with your care.Privacy Policy – Old Town ABA, LLC